YOUR GUIDE TO
MANAGING ALL CLIENT
COMMUNICATIONS WITH EASE
Email: team@ampsaas.co.uk
CREATED SPECIFICALLY
FOR YOU AND YOUR PATIENTS
"Converted clients and patients are not the outcome of your marketing, they are the centre."
We have a uniquely experienced team that believe in putting individual client preferences at the heart of every method of communication.
Your patients shouldn't have to fit into your mechanisms, you should make every mechanism available to them to make it easier for them to get what they want, faster.
We take your passion and willingness to nurture your potential and existing clients and shape that into an elegant, relevant, effortlessly executed engagement package.
We believe in saving you time and money through customer communication management that works with little effort on your part, so you are free to do exactly what you love, helping clients to hear better.
FOR AUDIOLOGY
PROFESSIONALS
WHO ‘GET IT’
WE ARE RARE, DIVERSE AND EXCITED PROFESSIONALS CENTRED AROUND MAKING SURE YOU HAVE THE OPPORTUNITY TO FIND, GUIDE AND NURTURE MORE PATIENTS, FOR LONGER...FASTER
"With long standing industry expertise, we have developed software to support Audiologists in their patient communications.
Everything is one place without the need to log into multiple platforms."
Steve & Gemma, Team AMP
WHY WHAT YOU ARE DOING NOW IS
LOSING YOU CLIENTS.
IT'S DISJOINTED.
Generally clinics have a process run by a member of front of house staff, the Audiologist or a patient management system that can be clunky.
You may be logging into several different systems and apps, day in day out in order to meet your client's communication needs when actually, you could do it all from one place, wherever you are by working with us at AMP.
Your current method of patient communication probably doesn't take into account patient preferences and is a drain on your 'in clinic' hours.
It's likely to not be consistent and it may be reliant on countless documents in files needing to be adapted every time.
We believe this is not an intuitive way of working where traceability and accountability become an issue over time which may lead you to come across to your clients as insincere or unpredictable.
We design, implement and drive your patient communications with simplicity for you by using our purpose built software but what the patient sees is straight forward, incredible communication from your brand and you, the person they trust.
You just need to register your interest with us and watch
the smiles on your patients faces from the reassurance they gain from your remarkable communications management
YOUR GUIDE TO
MANAGING ALL CLIENT COMMUNICATIONS WITH EASE
team@ampsaas.co.uk
CREATED SPECIFICALLY
FOR YOU AND YOUR PATIENTS
"Converted clients and patients are not the outcome of your marketing, they are the centre."
We have a uniquely experienced team that believe in putting individual client preferences at the heart of every method of communication.
Your patients shouldn't have to fit into your mechanisms, you should make every mechanism available to them to make it easier for them to get what they want, faster.
We take your passion and willingness to nurture your potential and existing clients and shape that into an elegant, relevant, effortlessly executed engagement package.
We believe in saving you time and money through customer communication management that works with little effort on your part, so you are free to do exactly what you love, helping clients to hear better.
FOR AUDIOLOGY
PROFESSIONALS
WHO ‘GET IT’
WE ARE RARE, DIVERSE AND EXCITED PROFESSIONALS CENTRED AROUND MAKING SURE YOU HAVE THE OPPORTUNITY TO FIND, GUIDE AND NURTURE MORE PATIENTS, FOR LONGER...FASTER
"With long standing industry expertise, we have developed software to support Audiologists in their patient communications.
Everything is one place without the need to log into multiple platforms."
Steve & Gemma, Team AMP
WHY WHAT YOU ARE DOING NOW IS
LOSING YOU CLIENTS.
IT'S DISJOINTED.
Generally clinics have a process run by a member of front of house staff, the Audiologist or a patient management system that can be clunky.
You may be logging into several different systems and apps, day in day out in order to meet your client's communication needs when actually, you could do it all from one place, wherever you are by working with us at AMP.
Your current method of patient communication probably doesn't take into account
patient preferences and is a drain on your 'in clinic' hours.
It's likely to not be consistent and it may be reliant on countless documents in files needing to be adapted every time.
We believe this is not an intuitive way of working where traceability and accountability become an issue over time which may lead you to come across to your clients as insincere or unpredictable.
We design, implement and drive your patient communications with simplicity for you by using our purpose built software but what the patient sees is straight forward, incredible communication from your brand and you, the person they trust.
You just need to register your interest with us and watch the smiles on your patients faces from the reassurance they gain from your remarkable communications management
OUR DISTINCTIVE APPROACH
Specific healthcare and audiology experience, it's an area we have chosen and that we love. We haven't just picked it out of the sky and decided it was a good idea.
We know it is. We've spent years working with many UK Audiologists and healthcare practitioners already so our approach and systems are designed for you
We reduce staffing costs and increase your revenue as well as helping you improve your average selling price and upgrade patients more often. Essentially, we use better engagement to shorten the sales cycle and improve your profitability
We assist you in targeting new and existing customers across multiple platforms
We show you how to avoid wasted diary time through constructing solid confidence in the hearing care appointment itself
We offer you competitive advantage using patient preferences
You get to keep the customer for longer through adding value over the years
You save precious hours by scheduling communications ahead of time so you have one less thing to think about
Reporting is available to you that is simple, whilst working out what works for you and what does not over time. You have total control over your engagement strategy
AMP removes guesswork and assists in keeping your patient management system up to date through consistent engagement
OUR DISTINCTIVE APPROACH
Specific healthcare and audiology experience, it's an area we have chosen and that we love. We haven't just picked it out of the sky and decided it was a good idea.
We know it is. We've spent years working with many UK Audiologists and healthcare practitioners already so our approach and systems are designed for you
We reduce staffing costs and increase your revenue as well as helping you improve your average selling price and upgrade patients more often. Essentially, we use better engagement to shorten the sales cycle and improve your profitability
We assist you in targeting new and existing customers across multiple platforms
We show you how to avoid wasted diary time through constructing solid confidence in the hearing care appointment itself
We offer you competitive advantage using patient preferences
You get to keep the customer for longer through adding value over the years
You save precious hours by scheduling communications ahead of time so you have one less thing to think about
Reporting is available to you that is simple, whilst working out what works for you and what does not over time. You have total control over your engagement strategy
AMP removes guesswork and assists in keeping your patient management system up to date through consistent engagement
WHAT ALL THIS CLEVER
STUFF MEANS
FOR YOUR CLINIC
- If you fail to manage your customer preferences, not only will you create an issue with good data protection records but you will give yourself a decaying database from a lack of confidence in your brand.
- You will create distrust after initial patient engagement withpoor ongoing communication management. You provide (and pride yourself on) ongoing care for their hearing so why not with their communication preferences too?
- Front of house staff will undoubtedly be having to coordinate more than is necessary pre and post appointment and every 'hurdle' in the communication process, slows your sales cycle.
- A manually intensive engagement process that falls down if a member of front of house staff is off work or you are out of the clinic, is conversion suicide.
- Patients that forget appointments or cancel as they feel unsure leads to wasted, precious diary time.
NOW YOU KNOW WHAT THE PROBLEM IS - LET'S WORK TOGETHER TO FIX IT!
COMMUNICATION UPLIFT FOR
PATIENT CONVERSION
REVIEW MANAGEMENT
- Generate Google Reviews at a time that suits you and your patient
- Using our simple 'Check In' system, you or your receptionist can send a review request to your patient the moment they've left your clinic
- Our customisable review system will automatically send an SMS or email at the most convenient moment for your patient
WEB CHAT
- Turn your website visitors into patients, automatically
- Our Web Chat feature allows website visitors to engage with you directly from your website
- And unlike other web chat platforms, AMP uses the power of SMS messaging meaning your staff and your patient can continue their conversation as they go about their normal business, there's no need to be sat in front of their computer!
In fact, you or your receptionist don't even have to leave the AMP platform to access all you need
2 WAY SMS & EMAIL
- Your customers text, so you should too
- You can respond to messages across multiple platforms, request reviews, follow up with patients, or blast your latest promotion to your entire database
- Better still, personalise the message with their name, all from inside AMP
PLATFORM MESSAGING
- The AMP platform integrates directly with your Facebook Messenger and Google My Business accounts, enabling you to engage directly with your patients without having to log in to multiple platforms
- With AMP, all your patient engagement takes place inside a singular inbox, meaning you log in to only one platform
- Potential patients who find you through our Google My Business integration can call you directly from their mobile device and if your practice number is busy, we can reach out to them using our 'missed call text back' feature, meaning you won't lose this patient to a competitor
- Get ahead of the competition with our Google My Business Messaging feature. This is a relatively new addition from Google and you may well be the only Audiologist in your area to be using it, so make the most of this competitive advantage
MISSED CALL TEXT BACK
- Do you measure the calls you receive from your Google My Business listing?
- How about all the calls you've missed from potential patients who may then go elsewhere for treatment?
- With Missed Call Text Back, you'll no longer miss any calls. We'll automatically send a text message to the caller with a message of your choice, informing them that their call is important and we'd like to speak with them
WHAT HAPPENS WHEN I SIGN UP?
- We'll direct you to the 'join' page on our website
- You'll select the package, enter your contact information and enter your card details
- We won't charge you a single penny until your 30 day trial is over
- You will get a £10 credit towards any SMS/call charges during your trial, it's completely free!
- You'll receive an email with the website address and your login details
- Once your account is configured to your requirements, that's it!
- You'll be 'live' and engaging with new clients straight away
- Our support is only an email away. At any time during your trial, you can request
- a support call with us to run through any onboarding queries (availability permitting)
FAQ'S
How Do I Sign Up?
Go to join.audiologymarketingpartners.com That's it!
Cost
FREE for the first month, including £10 of SMS/call charges
You'll sign up with a credit card but we won't bill you until after the trial period ends You're free to leave before the trial ends, or at any time after
Cost After Trial
£197pm, plus SMS top-up outside of initial £10 free calls/SMS offering
Customers can log in to their billing area to view billing details and to top up their account for SMS & calls Everything is completely transparent
Is It All Automated?
Almost all aspects of AMP are automated to make your busy life a little easier. Automations come as standard and we'll work with you to customise yours
That said, human contact with potential customers is essential, we simply automated all the stages in between
How Do I Set It Up?
We'll work with you to set everything up. We also have a growing support platform which should help you with any additional setup.
We're also available at team@ampsaas.co.uk to assist with
your specific needs
Am I In A Contract?
No! You're free to cancel your subscription at any time
Can I Give Other People Access?
Yes! You can add employees in Settings> Team Management
You can also set a wide range of roles, permissions, calendars and call/voicemail settings.